zezbd's commitment to responsible gaming
zezbd stands by every player to keep the fun safe. Use deposit limits, self-exclusion and time-out features to enjoy gaming in a healthy way.
zezbd is only for people aged 21 or older. Minors are not permitted to register or play on this platform. If you know of a minor attempting to use this platform, please inform our support team.
What is responsible gaming and why does it matter?
Online gaming is a great source of entertainment — but it stays enjoyable only when you are aware of your own limits. Responsible gaming means treating gaming purely as entertainment, not as a primary source of income. zezbd believes every player should enjoy gaming within their own means and time.
Our platform provides various safety tools to help you maintain healthy gaming habits. On this page we explain all those features and how to use them.
Our safe gaming features
zezbd's responsible gaming tools are right at your fingertips. Every feature is designed to help you play safely and in good health.
Set Deposit Limits
Set a daily, weekly or monthly maximum deposit amount on your account. Once a limit is set it takes effect immediately, and increasing a limit requires additional verification.
Time-Out
If you feel you need a break, take a temporary pause from 24 hours up to 6 weeks. During this time, logging in or any gaming activity on your account will be completely suspended.
Self-Exclusion
Choose self-exclusion for a longer break. You can close your account from 6 months up to permanently. This step cannot be reversed, so make the decision with care.
Session Time Limits
Set a time limit for each gaming session. Once the set time is up, the platform will automatically alert you and can end the session if needed.
Activity Review
View your gaming history, deposit and withdrawal details, and session duration at any time. Analysing your own gaming behaviour is the first step toward responsible play.
24/7 Support
Do not hesitate to talk about gaming concerns. Our Bangla-speaking support team is available around the clock, 24 hours a day, 7 days a week, on live chat.
Signs of problem gambling
If any of the following signs appear in yourself or someone you know, it is time to seek help.
- Feeling a repeated urge to keep playing to win back lost money
- Lying about gaming or hiding it from family and friends
- Feeling guilty after spending too much time or money on gaming
- Wanting to stop gaming but being unable to
- Gaming is affecting daily tasks, relationships or work
- Taking on debt or borrowing money from others to fund gaming
- Feeling restless or irritable when not gaming
🆘 Seeking help is a sign of strength
Problem gambling is a mental health issue and it is fully treatable. You are not alone — many people face this situation and return to a healthy life after getting help.
zezbd's support team will listen to you in complete confidence and will assist with the self-exclusion or account closure process.
- Contact us directly on live chat — support available in Bangla
- Write to us by email: [email protected]
- Set limits yourself from Account Settings
- Activate self-exclusion at any time
Set your limits — in easy steps
Using responsible gaming tools at zezbd is very straightforward.
Log in to your account
Access your personal account on zezbd and go to the Account Settings menu.
Open the Responsible Gaming section
Within Settings, select the "Responsible Gaming" section.
Set the limits you want
Deposit limit, session time limit or time-out — select whichever you need and confirm the value.
Confirm and save
The set limit takes effect immediately. Tightening a limit applies right away; loosening one requires additional verification for security.
Get help from support
If you have trouble setting limits on your own, our 24/7 live chat support will guide you through the entire process.
Self-Exclusion — detailed information
⏳ Short-term break
Keep your account temporarily inactive for 24 hours up to 6 weeks. Once the break period ends, your account will be reactivated automatically.
📅 Long-term break
Choose self-exclusion for 6 months up to 5 years. During this time no promotional messages or communications will be sent to you either.
🔐 Permanent closure
If you decide to stop gaming completely, you have the option to close your account permanently. This step is irreversible.
💵 Balance refund
Any balance remaining in your account during self-exclusion can be withdrawn through the normal process. Contact support for assistance.
Understanding deposit and withdrawal limits
Financial control is an important part of responsible gaming. Keep the following information in mind to enjoy gaming within your own budget.
💳 Minimum deposit
The minimum deposit amount at zezbd is ৳200. This applies to every payment method — bKash, Nagad, Rocket, Upay or bank transfer.
🏧 Minimum withdrawal
The minimum withdrawal amount is ৳500. Withdrawal requests are generally processed within 5–30 minutes.
Never deposit more than you can afford. Set a specific budget for entertainment and stay within it. Depositing more in the hope of recovering lost money opens the door to problem gambling.
Simple tips for healthy gaming habits
✅ Do
- Treat gaming as entertainment, not as a source of income
- Set a budget and time limit before you start playing
- Take regular breaks and give your attention to other activities
- Review your gaming history regularly
- Take a break from gaming when you are under stress
- Let your family know about your gaming
❌ Don't
- Don't deposit more to try to recover lost money
- Don't game under the influence of alcohol or medication
- Don't take on debt to fund your gaming
- Never deposit beyond your set budget
- Don't lie to family or friends about your gaming
- Don't let minors use your account
Responsible Gaming — frequently asked questions
Enjoy safely — with zezbd
Play responsibly and keep the joy of gaming alive. Check our FAQ for more information or contact our support team directly.